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Monday, September 15, 2008

What's my name and where do I sign?

It's mid September already! Have you ordered company's Christmas cards yet?

No? Good! That means you still have time to get an important part of it right...the signature!

When you sign your personal holiday cards, the question of what to sign is simple. Your name. The name of your spouse and children, if any. Your dogs and cats if you so choose.

But what about the holiday card you're sending to your clients? Your vendors? Your employees? How should you sign them?

For most company Christmas cards, there are two steps to the signature: the printed signature and the handwritten signature. Both are an important part of your professional image. The printed signature establishes your business, and separates the business holiday card from the personal holiday card. But the second part is equally important. So what should you write?

Here are some suggestions from the pros in business etiquette:
  • Have your company name and, if desired, a tag line professionally imprinted on each card. You may also elect to have your name and title imprinted. If so, this would go above the company name. The tag line would come last. Be sure to leave space for your actual signature.

  • Hand sign each card with your full name. The only exception to this would be if you are known well on a first name basis by a particular client, and even then, full names are recommended. Avoid nicknames unless that's how you're widely known.

  • Omit generic titles like Mr. or Ms., but do include professional titles like Dr. if they relate to your business.

  • Omit credentials from your signature. Things like certifications, degrees and honorifics have no place on a business holiday card signature.

  • Middle names and middle initials may be included if they are a part of your ordinary business name. For instance, if your business card reads Sarah A. Smith, you could sign with or without the "A" but if the "A" is not on your cards, do not add it to your signature.

  • Make sure the signature is legible. Practice if you need to, or enlist the help of same-gendered volunteers at work to help you with signing. (Yes, most people can tell the difference between a man's and a woman's handwriting.)

  • If at all possible, include a one or two sentence handwritten note to each card. If this is not feasible, add this to the cards of long term or otherwise significant clients. A word of caution...if you sign some employees' cards and not others, you are creating problems. Even if you mail them to employee's homes, word will get around.

  • Keep the season in mind, and make your message one of gratitude for business, loyalty or service.



The point of business holiday cards is to build relationships. Make sure the way you imprint and sign each of yours conveys the kind of relationship you hope to have in the new year.

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