Business holiday card tips

A quick review of the tips from past years blog posts....

Watch for returns.

If a card comes back with an address correction, pull out another envelope and resend to the new address. If no address is provided, do some research and find the new address. If the card has been damaged, bent, torn or mangled in the first round, WRITE A NEW CARD! No one will believe it’s the Post Office's fault when the envelope arrives in perfect shape and the card inside is not.

Update your holiday card address database all year long.

In November, it’s too late to scramble for addresses, so maintain and update your holiday address list all year long.

If you sent a coupon or special offer, track the results.

Why send offers in your company Christmas card if you don't know what works? Keep track and use that info to improve future mailings.

Make your extra cards count.

If you have extra cards, send a greeting to a wounded soldier at a veteran’s hospital, brighten the holidays of a homeless family in a shelter with a card and gift certificate for a local store, or take the cards to an assisted living facility and give them out while visiting the residents.

Match the card to your company’s image.

By selecting a look that reflects your company’s values, you are saying "This is who and what we are, and we connect with who and what you are." Without shouting it, the message will get across.

Cards build customer loyalty.

Studies have shown that sending holiday cards is an extremely effective tool in establishing and supporting customer loyalty and reinforcing name recognition.

Holiday cards build team loyalty.

Receiving a signed holiday card from one’s employer has been shown to increase employee identification as "part of the team." Choose a card with a humorous or lighthearted image to reinforce a sense of belonging.

Holiday cards can reassure customers and clients in uncertain times.

An elegant, well-worded corporate holiday card can convey gratitude for past service or business, offer wishes for a prosperous New Year, and show recipients that your company is still successful.

Small tokens can mean a lot.

Enclosing a gift card for a local grocery store or gas station is a wonderful way to reward employees. It’s less expensive than a big holiday party, but still lets employees know you care.

...More coming next post!

Exciting new cards coming soon!!!

Fun, different, new, not-your-everyday business holiday cards will be hitting mailboxes soon! If not yours, then stay tuned for a link to our website.

Top 10 Reasons to Send a Business Holiday Card

10) It's cheaper than a catalog, discount offer or coupon

9) People hang up their holiday cards and others look at them, so the word spreads, making your cost per viewer is really lower than the already low cost of a card

8) The season is ready-made for getting your company's name out without seeming salesy or pushy

7) Making a holiday card list creates a good opportunity to update mailing lists and make sure all info is current

6) Businesses that send holiday card are perceived of as "friendlier" than those who do not

5) Employees who receive company holiday cards and other business greeting cards report higher levels of engagement and loyalty than those who do not

4) Sending a company holiday card can become a company tradition. And companies with observable traditions last longer then companies without them

3) Selecting a company Christmas card encourages management to think about the company image and message. According to Stephan Covey, companies with a clear picture of their image and message are far more successful overall.

2) Sending a card to employees that says "thank you" results in a more employee-focused company culture, which promotes productivity, lower absenteeism, and lower turnover.

And most importantly,

1) People genuinely like getting holiday cards, even from businesses, so sending them makes customers happy. And above all, you want happy customers.

Business holiday cards are critical this year!

A few organizations are claiming that the recession is over and recovery is right around the corner.

I would love to believe them. But the fact is, none of us really knows when the day will come when we can all take a collect sigh of relief and go on with our businesses and lives without worrying about the rising foreclosure rates or the latest round of layoffs.

So until we know for sure that all is well, companies cannot afford to neglect the little things that keep their name in front of customers.

Business holiday cards, company Christmas cards or whatever you want to call them, are one of those things companies cannot afford to let slide. For very little cost (around $1-2 each), business holiday cards make a major impact on customer perceptions about your business.

Studies have shown that the majority of customers feel more positively about businesses which send holiday cards. They are perceived as more stable, more reliable and more accessible.

Always sent company Christmas cards in the past, but thinking of cutting back this year? Thank again! Another researcher found that companies who stopped sending cards were perceived as less financially successful and less of a safe place to shop, because they may not be around down the road.

Is that really the message you want to send?

Time to pull out that holiday card list! Winter is almost here!

What's your company style? A quiz to help you pick the right business holiday or Christmas cards

The cards you choose to send as your company holiday cards say a lot about how you see your company, and what you want to say to your customers. Now there's a quiz to help your find the right card style for your company's personality. It's only 8 questions and it's free! You just might learn something! :-)

Who should get a business holiday card, the second tier

My last post was about who MUST get a holiday card from your company this year.

Now it's time for the SHOULDS.

1) Prospective customers who really fit your target demographic, whether that is lifestyle, income, age or ideally, all of the above. The more closely they resemble your target group, the higher they should be on your priority list. Remember, these are not the current or recent customers -- those folks were on the "Must Send" list. This is prospecting.

2) The geographical matches. These are the people who live so close to your business, that they might choose you if they needed your products/services simply because you're close (and the gas prices are still over $2.50 a gallon)

3) The broader demographics. This might be groups of people who hit only one target, but just might become a customer. If you're lucky. REALLY lucky! Save this group for last. This is the target if and only if you still have cards left over after sending them to everyone in the last post AND the first two groups above.

Make sure your must-have are well cared for with a quality holiday card and a personal signature. Then step into these groups, with nice business holiday cards and imprinted signatures. Different groups, different rules. Learn the right order, and your holiday cards could be just what your business ordered.

Business Christmas card special!

G.Neil is running some pretty cool specials on their company Christmas cards and other business holiday cards. From now until 8/14 (next Friday), you can choose to save 50% on your card order (minimum 200 cards) or you can get cool premiums with your order like digital picture frames or DVD players!

You know I like G.Neil's cards, but this is even better than just getting the cards!

Just go to their website and start shopping! The key codes are Z3666 for the 50% off deal, or Z3668 for the gifts. Share those codes! Anyone can use them!

Off to shop!

The new holidays cards are in!

I was just browsing at G. Neil and saw that the new holiday cards are up!

There are some really nice choices this year. If you like something classic and elegant, I saw a rich burgundy and gold one that would be perfect for clients or even employees.

Another reminded me of the deep winter snow I had at my farmhouse in Pennsylvania. Such a peaceful scene, especially on a 90+ degree summer day!

They had cards with flamingos and cards with penguins. Tradition Christmas tree Cards and abstract images of ribbons and lights.

I guess the point of this is that it's that time of year. So I'm going to be updating my posts on business holiday card ROI, etiquette, best practices and best choices. I'm going to be prodding you to get that Christmas card list done, and card order in. And I'll be reminding you why we send them.

So here, in the heat of mid-July, I wish you a very sincere, but very early, Happy Holidays!

PS..I'm getting the farmhouse one!

So what's it gonna be? Thanksgiving, Christmas, Happy Holidays or all Three?

It's almost time to pick out your company's holiday cards.

Oh, don't give me that look! Yes, I know it's June and it's 90 degrees outside. But I'm serious! The holidays are 6 months away (or less, if you include Thanksgiving) and it's time to get cranking on those company Christmas cards...or whatever kind you're sending this year.

So in honor of it being THAT time of year (again, with the looks?!), here are some links to the info you need to get started on your holiday card season:

What holiday to choose?

Sign them or print them?

Making a business holiday card list

Why the cards you choose matter

Employee holiday cards

When to send them out

Fa-la-la-la-la-la La-la-la-la...making my list, checking it twice....

Last minute ideas for your company Christmas card

If you waited until the last minute to send your company Christmas cards, here are some tips to get them in the mail and to the right people on time:

1) Have a card writing dinner at work. Enlist the help of a few people with good hand-writing, and a few others to get those cards written, addressed, stamped and out the door. Let those with elegant writing sign and address, while the rest insert the cards into envelopes, seal and stamp them. Treat all participants to dinner before or after the process...not during unless you want spaghetti sauce spots next to your signature!

2) Make sure the right cards go into the right envelopes! This may seem obvious, but it happens, and it does not reflect well on your company. Have everyone double check as they insert the card!

3) Consider offering a last minute savings opportunity. A discount, special offer or other incentive could boost your year end bottom line by inspiring those who are on the fence to shop/buy. This time of year, many consumers are willing to spend more than originally planned for holiday gifts, and business buyers may be in a "use it or lose it" budget situation. Either way, your company could be the big winner.

4) Go with a known quantity. This late in the game is NOT the time to save a few bucks by going with a cheap new printer or the one you got in your spam box. Choose a professional business holiday card supplier like G.Neil or HR Direct. It may cost a few extra dollars, but if the cards arrive late or with mistakes, your so-called savings will evaporate instantly!

Following up on your company Christmas cards

Handwritten holiday card image courtesy of Write On Results 

By now, you've probably ordered, signed and addressed your company Christmas cards. Good job! (What? You haven't? Do it today, people!)

So once those cards arrive from the printer and the envelopes are addressed (remember, no labels! Hand address them,) you're done, right? You can just stuff those cards into the envelopes and let the postage machine do it's thing.

NO!!!

Now is the time to review....

1)Hand address those cards. Yes, it's a pain. And yes, it matters. So get out those nice gel writers and get everyone with really nice handwriting addressing those company Christmas cards!

2)Write a personal note in every card addressed to someone who matters. What? Everyone you're sending a card to matters? Then stock up on the hot chocolate and get busy. A personal note, especially one that references some business the customer or client had with the company scores big in the "Standing out from Crowd" department. And that is WHY you're sending cards in the first place. Just make sure that if you farm this task out to others in the company, you assign them by gender. Women and men write differently, so a note supposedly penned by Sarah Goodman should not look like it was written by Josh or Dave.

3)Sign 'em. While you're writing, sign it. First name, first and last, first-last-and-title...your choice. Just add your John Hancock there, even if you've had a signature printed. Again, a pain, but one that pays off.

4) Watch for returns. If a card comes back with an address correction, pull out another envelope and resend to the new address. If it just says something like "Forwarding Order Expired", do some research and try and find a new address. A note that I should NOT have to write but do because I have SEEN this...if the card has been damaged, bent, torn or mangled in the first round, WRITE A NEW CARD! No one will believe it's the Post Office's fault when the envelope arrives in perfect shape and the card inside looks chewed.

And one more thing, update your address database as you resend these cards.

5) If you sent a coupon or special offer, track the results. There is no use sending offers in your company Christmas card if you don't know what works and what doesn't. Hopefully, unless you have a tried and true offer, you did some testing with different coupons to different people. Keep track and use that info to improve future mailings.

Don't discount affordable business cards as a powerful marketing tool

It's almost Thanksgiving and the business forecasts are abysmal. Sales are down, defaults and foreclosures are up, credit is non-existent. The New Year is looking grim.

So what can you do? If you're in a business that has competition in the same area -- like a dry cleaner, restaurant, insurance agency or computer repair shop -- one powerful and inexpensive tool is the company Christmas card. That small token of seasonal good cheer can mean the difference between being just another store in the strip mall and becoming a destination.

Best of all, affordable business holiday cards are still available, even this late in November. A smaller format company holiday card can carry all the punch of a larger card, but at a much lower price per card.

No Christmas party at work? Holiday cards just became more important for employees and clients

According to an Associated Press article from yesterday, many companies are scaling back or even canceling this year's company Christmas party. Even heavy hitters like Viacom have nixed the traditional Yuletide gathering, offering employees two paid days off instead.

If the annual gathering is not to be, it's even more essential to send business holiday cards to those who would ordinarily be a part of the festivities. While it can't take the place of a face-to-face gathering, a beautiful company Christmas card or New Year's greeting can provide an essential point of contact in this troubled economic climate.

An elegant, well-worded corporate holiday card can convey gratitude for past service or business, offer wishes for a prosperous New Year, and perhaps even reassure business recipients that a trusted company is still around.

According to the AP article, many companies are sending out a message that the party has been canceled out of consideration for those who are facing such troubled times...a lavish party following layoffs, foreclosures and other financial troubles would not be in good taste. Whether or not the sentiment is sincere, it does offer a palatable explanation that seems more considerate than desperate, and might reassure some clients and customers.

For employees, a card with a custom sentiment that expresses gratitude and a sense of understanding, especially if layoffs have occurred or are a possibility, can go a long way towards showing an employee that the company does understand. Enclosing a gift card for a local grocery store or gas station is a wonderful idea -- far less expensive than a party, it will go a long way towards helping employees feel heard.

Use humor to address tough economic realities this holiday

Everyone knows times are tough, so why not laugh at what we can't change?

That's exactly the idea behind a line of holiday greeting cards just released by Order of St. Nick, a company that specializes in edgy, funny greeting cards. Their new collection uses images and verses to hit at today's worse financial issues, from foreclosures to high gas prices.

One card deals with a lost 401K and offers the recipient a timely wish:

"Have a Great Depression and a Subprime New Year."

Another shows a Depression-era child rejoicing because Christmas dinner will feature squirrel instead of rat. Check out the whole line at Depressing Times.com.

These cards might be a good way to get a laugh out of customers stressed by recent events in the stock market and at the supermarket. But you have to be careful in your choice of recipients. Sending a subprime mortgage themed Christmas card to an employee or client who has just lost their home would be cruel, and we often don't know who is facing that issue.

If you decide to go for humor, but want a slightly lighter touch. A reindeer tangled in Christmas lights or a stack of cheering penguins might bring a smile to a recipient's face without a tear in their eye.

And right now a good laugh or even a small smile might be exactly what your clients and employees need.

Don't wait until the last minute!

It's December 20th. The business holiday cards you ordered three days ago in a last minute panic have arrived. You tear though the pricey overnight rush delivery package you had to pay extra for. You open the box and there you see hundreds of lovely cards with an idyllic rural winter scene -- and your company's name misspelled on each and every one.

What are you going to do with 600 pretty Christmas cards that proudly call your business "Shakespeare's Booksnore." It's 5 days until Christmas, Hanukkah has already started, and the New Year is almost here. It's too late to send them back, wait for a reprint, and then sign and send 600 cards.

Don't let this happen to your company! Mistakes can and do happen, and any good greeting card printer will replace the misprinted or otherwise unacceptable cards at no charge. But that won't help you when the cards arrive too late for a fix.

Today is October 24th. Two months from today is Christmas Eve. Have you ordered your company holiday cards yet?

G.Neil, my personal fave for company greeting cards, has some great specials right now. And they really do a nice printing job too. Very clean, no smears or stray ink spots (I am a fanatic about clean printing!) But wherever you order, order NOW! It's almost Halloween! Can Hanukkah and Christmas be far behind?

Quality pays when it comes to business Christmas cards

A story from one of my readers:

I got a sample in the mail from one of the business holiday card companies I've been seeing a lot online. Their prices were so low, and money is tight, so I wanted to see what I could get for my money.

Thank goodness for samples! Had I ordered these cards sight unseen, I wouldn't have been able to send them to my clients. Yes, they had a tiny price. But they were also cheaply printed on thin and flimsy paper. They looked like they belonged in a dollar store, instead of in a corporate office!

Clearly, sending out a business holiday card is more than just getting something into the mail. You also have to consider the message your card sends when recipients open the envelope. Before you order, think about:

Paper weight. Thin paper feels cheesy. Is that the message you want to send about your company?

Print quality. Crooked, smeared or bleeding colors make your company Christmas card look cheap. And while you may need inexpensive or affordable business holiday cards, you certainly don't want cheap holiday cards.

Image clarity and appearance. Look for a well designed, attractive image or graphic for your company Christmas cards. Tacky designs send a tacky message about your business.

Unless you're trying to send a tongue in cheek message about the company Christmas card tradition, I'd recommend you deal with a company that knows what quality means. Two of my favorites are listed on the sidebar to your right.

Saving a few cents per card isn't worth the risk of making your company look cheap. Go for the best...your business is too important to do otherwise

Why business Christmas cards are a great idea in a recession

All across the country, budgets aren't just getting trimmed...they're being chopped down and left in the forest of abandoned ideas and plans of corporate growth.

So in this wasteland of cutbacks and eliminations, why on earth would someone spend good money on business Christmas cards? Surely they can go, right?

Wrong!

The business Christmas card, especially cards sent to clients and business networking contacts, is one of the easiest and most cost efficient ways to connect with the very people who keep your business in business!

Business Christmas cards tell clients you are:

• Still in business
  
• Know who they are
  
• Aware of their business
  
• A business who cares about them
  
• Someone who took the time and invested the money to send them a card

Hand signed business greeting cards to your employees that:

• You know who they are
  
• You think they are worth the effort it takes to sign each card
  
• You value their service

All that from one inexpensive business Christmas card! Wow!

The even better news is that with the emphasis on recycled and affordable business holiday cards this year, it could be even less expensive than last year.

Giving back with your business holiday card choices

Most of the posts in this blog have talked about the business benefits of sending a company Christmas card. But don't overlook the many other reasons for ordering and sending holiday cards.

Before you finalize your holiday card list and place the order, think about others who might appreciate receiving holiday cards...or having cards to write and send.

• Start with your local hospital. Contact the volunteer coordinator and find out if you and perhaps some of your employees can come in and help patients,(especially children and those in for a longer stay), write and address holiday cards.
  
  
• Find out if there's a local support group for military families, and offer to provide a holiday card writing party for their members. Bring helpers (your employees), cookies, drinks, and of course holiday cards, stamps and pens and help these families make their holiday burdens a bit lighter.
  
  For a special touch, ask your employees to each bring a small gift for the service members, and give them to the families to send. Send one of your company Christmas cards to the families and the service members, too. A peace themed Christmas card is a good choice, as no one wants peace more than military families.
  
  
• Is there a wildlife center or animal shelter near you? Donate your time and several boxes of holiday cards to help the
  employees and volunteers send cards "from" the animals to potential donors including pet food companies, pet care suppliers, veterinarians, and people who have helped with previous campaigns. The personal touch could pay off in major donations.
  
  
• Have a holiday card party at a homeless shelter that cares for families. Many people are surprised to learn how many homeless people have families in other cities or states, but are embarrassed to contact them. A holiday card might be just the thing to break the ice and help some people reconnect with family and friends.
  
  Don't forget to bring enough cards for the families to give one another, as well. Having a pretty holiday card to give a mom or dad on Christmas Day can mean the world to a child who has so little. Consider bringing small gifts for the children to give their parents, and the parents to give their children. Having a treat to give one another will make the day just a little brighter for everyone.
  
  Give each family and staff member a pretty holiday card before you leave. The cost is small...the benefits are immeasurable.

Getting ready to share

Order a selection of Christmas, New Year's and Season's Greetings cards at the same time you order your business Christmas cards. Then add pretty holiday stamps, plenty and pens and some willing volunteers. If you'd like to multiply your efforts, invite other area businesses to participate. You could provide the cards and stamps, someone else could bring small gifts and another store or business could offer snacks and treats.

Keeping your holiday card list affordable

Once you've decided to send out company Christmas cards, you need to decide who will receive them. It's tempting to try and include everyone. After all, when you compare it to other types of marketing, business holiday cards are very affordable.

But even with the relatively low cost of sending business Christmas cards, it's wise to carefully review your holiday card list before you place your order.

• Start with the names you know best: your best customers, your favorite vendors, the big potential client you've been courting. Make sure you have their names spelled correctly, their addresses up to date, and their titles, if any, correctly entered on your list. If you know that any of them celebrate specific religious holidays, consider a special card to acknowledge that, rather than a more generic Seasons Greetings card. Remember, these are the names you know best, so the extra effort will pay off.
  
  
• Add your current customer and vendor lists. Again, take the time to double check spelling, look for duplicate listings and make sure the addresses are current.
  
  
• Decide on your target criterion for prospectives. Pick those groups who are most likely to respond to your business. If yours is a local service, like a dry cleaner or restaurant, invest in a demographic survey to pinpoint those neighborhoods or streets most likely to shop for your type of product at your price point. If your services are not geographically limited, choose your mailing list carefully. Make sure the people you are contacting are likely to be in the market for your specific services or products.
  
  
• If you decide to prospect beyond your target demographic, you may wish to choose smaller or more affordable holiday cards. After all, this is your high risk group, so you are better off focusing the bulk of your expense in a demographic with an expected higher ROI. A word of caution: affordable should not mean cheap! Make sure you select quality cards for all recipients!
  
  
• Add your employees. With this group, you have the option of in house or mailed to home cards. If you mail them to employees' homes, be sure you include spouses or domestic partners in the address. If you are in doubt about surnames or titles for partners, ask before sending. That little extra attention to detail will go far towards creating good feelings.

Green business holiday cards

If you're making greener choices in your business, why not carry your commitment through to your business holiday cards?

Now wait...I know what you're thinking! Recycled Christmas cards are brown. And scratchy. And ugly!

Not so!

Paper recycling has come a long way since its early days. Recycled papers are now available in a wide variety of colors including white. They have an elegant look and feel. So recycled Christmas cards no longer look like they're made of old paper grocery bags!

Add natural inks...soy and other plant based inks are safer and recyclable. That makes them ideal for a green office to send.

Once you've decided to buy recycled holiday cards, shop around. Look for cards that are made from at least 20% post consumer waste, with soy or agra-inks. Check out some of the traditional business product sites, including those to the right in the resource list...many of them are now carrying beautiful cards made from recycled paper. Also check to make sure the envelopes are made from recycled paper -- there is little point, from an environmental standpoint, to send recycled cards in a virgin paper envelope lined with foil!