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Monday, December 15, 2008

Last minute ideas for your company Christmas card

If you waited until the last minute to send your company Christmas cards, here are some tips to get them in the mail and to the right people on time:

1) Have a card writing dinner at work. Enlist the help of a few people with good hand-writing, and a few others to get those cards written, addressed, stamped and out the door. Let those with elegant writing sign and address, while the rest insert the cards into envelopes, seal and stamp them. Treat all participants to dinner before or after the process...not during unless you want spaghetti sauce spots next to your signature!

2) Make sure the right cards go into the right envelopes! This may seem obvious, but it happens, and it does not reflect well on your company. Have everyone double check as they insert the card!

3) Consider offering a last minute savings opportunity. A discount, special offer or other incentive could boost your year end bottom line by inspiring those who are on the fence to shop/buy. This time of year, many consumers are willing to spend more than originally planned for holiday gifts, and business buyers may be in a "use it or lose it" budget situation. Either way, your company could be the big winner.

4) Go with a known quantity. This late in the game is NOT the time to save a few bucks by going with a cheap new printer or the one you got in your spam box. Choose a professional business holiday card supplier like G.Neil or HR Direct. It may cost a few extra dollars, but if the cards arrive late or with mistakes, your so-called savings will evaporate instantly!

Monday, December 8, 2008

Following up on your company Christmas cards

Handwritten holiday card image courtesy of Write On Results 
By now, you've probably ordered, signed and addressed your company Christmas cards. Good job! (What? You haven't? Do it today, people!)

So once those cards arrive from the printer and the envelopes are addressed (remember, no labels! Hand address them,) you're done, right? You can just stuff those cards into the envelopes and let the postage machine do it's thing.

NO!!!

Now is the time to review....

1)Hand address those cards. Yes, it's a pain. And yes, it matters. So get out those nice gel writers and get everyone with really nice handwriting addressing those company Christmas cards!

2)Write a personal note in every card addressed to someone who matters. What? Everyone you're sending a card to matters? Then stock up on the hot chocolate and get busy. A personal note, especially one that references some business the customer or client had with the company scores big in the "Standing out from Crowd" department. And that is WHY you're sending cards in the first place. Just make sure that if you farm this task out to others in the company, you assign them by gender. Women and men write differently, so a note supposedly penned by Sarah Goodman should not look like it was written by Josh or Dave.

3)Sign 'em. While you're writing, sign it. First name, first and last, first-last-and-title...your choice. Just add your John Hancock there, even if you've had a signature printed. Again, a pain, but one that pays off.

4) Watch for returns. If a card comes back with an address correction, pull out another envelope and resend to the new address. If it just says something like "Forwarding Order Expired", do some research and try and find a new address. A note that I should NOT have to write but do because I have SEEN this...if the card has been damaged, bent, torn or mangled in the first round, WRITE A NEW CARD! No one will believe it's the Post Office's fault when the envelope arrives in perfect shape and the card inside looks chewed.

And one more thing, update your address database as you resend these cards.

5) If you sent a coupon or special offer, track the results. There is no use sending offers in your company Christmas card if you don't know what works and what doesn't. Hopefully, unless you have a tried and true offer, you did some testing with different coupons to different people. Keep track and use that info to improve future mailings.

Tuesday, December 2, 2008

Last chance for company Christmas cards!

It's December already! So where did the time go? And where are your business Christmas cards?

Opps! There are only 23 days until Christmas, but it's not too late to order holiday cards today! Here are some tips for last minute business Christmas card orders.

1) Keep it simple. Now is not the time to design a custom verse, create a new logo or fret over the format of the signature. Get your orders in with a minimum of custom work and you have the best chance of getting the cards done right and on time.

2) Overnight your paperwork. Now is not the time to trust regular mail or lower-cost three or five day package delivery. Spring for the first thing in the morning delivery, then follow up to make sure it was received.

3) Opt for e-mailed proofs. Forget seeing your signature and logo on the card itself. Time is short, and you want those cards delivered on time. Opt for an e-mail proof, then double and triple check spelling, verse and layout. There's no time for reprints!

4) Order from a company that understands business needs. While there are lots of quick and cheap printing companies online, many have never dealt with a large or critical corporate order. They are just not B2B professionals. With time as a critical factor, go for one of the B2B specialists with a long history in the business like G.Neil or HR Direct. They understand your needs and your schedule, and have the experience to get you what you need.

Wednesday, November 26, 2008

Got a couple of extra cards?

If you find yourself with a handful of extra company Christmas cards after you've written all you need to for your employees and customers, here are some ideas for putting those calorie-free leftovers to good use:

Send a card to a wounded soldier


Write a message of healing in those extra business holiday cards and send them to:

A Recovering American Soldier
c/o Walter Reed Army Medical Center
6900 Georgia Avenue,NW
Washington,D.C. 20307-5001

Send a card to a sick child

Check out the Hugs and Hope website for information about sending cards to kids who are facing frightening illnesses or injuries in the hospital this holiday season.

Reach out to the homeless


Send a message of hope to the homeless in your city with a holiday card. Write a seasonal message of hope in each, then enclose a gift card to a fast food restaurant, Wal-Mart or grocery store. Then take them to the local shelter or food kitchen and hand them out along with cookies and hot cider. If it's a family shelter, bring small wrapped toys along.

Cheer up local seniors


Many residents of nursing homes and assisted living facilities have no family or friends. Brighten their day and their season with your leftover cards. Take small holiday decorations, CD's or small gifts like bright holiday socks. If you want to take food, check with the staff in advance to learn about special diets. Let employees take the cards and gifts to the facility and spend some time with the residents. That will boost employee morale, as well.

No matter how you decide to use those extra cards, you'll know you're making a difference in a life, instead of just filling a trash can. And isn't that what the holidays are all about?

Tuesday, November 25, 2008

Don't discount affordable business cards as a powerful marketing tool

It's almost Thanksgiving and the business forecasts are abysmal. Sales are down, defaults and foreclosures are up, credit is non-existent. The New Year is looking grim.

So what can you do? If you're in a business that has competition in the same area -- like a dry cleaner, restaurant, insurance agency or computer repair shop -- one powerful and inexpensive tool is the company Christmas card. That small token of seasonal good cheer can mean the difference between being just another store in the strip mall and becoming a destination.

Best of all, affordable business holiday cards are still available, even this late in November. A smaller format company holiday card can carry all the punch of a larger card, but at a much lower price per card.

Thursday, November 20, 2008

Creating your business holiday message

Before you select your company's holiday greeting cards, and certainly before you begin to pen a message inside, take some time to think about what your business holiday message should be. What do you want to convey, besides Happy Holidays, to those who will read your card? Here are some things to think about:

What is the core value of your company?
Is it service? Reliable tradition? Something to make life more fun? Offering cutting-edge technology and gadgets?

Who are your customers?
Can you identify a key demographic? Are they older, well-educated professionals? Young, liberal people just starting out in their lives or professions? Families? Sports and/or outdoors enthusiasts? Corporate employees?

Just brainstorm the answers to those two keep questions. Ask others in your organization for their first thoughts. Use the information to create a picture of who you are and who your customers are, painting both with broad strokes rather than specifics like age or annual income.

Now use this information to select a card that will convey a holiday message that reflects your company and your customers.

Start with the picture on the front of the card. For example, if your company stands for environmentally friendly or nature oriented values, an image if pristine snow in a wooded setting would be a better choice than one of a city street crowded with shoppers and decorations. Companies who want to convey a message of friendly, non-traditional service to a younger or more active audience might want to select an image with playful penguins or polar bears instead of a Thomas Kincaid-like scene of a cottage in the countryside.

There is important psychology in action here. By matching the image on the card to the image you see for your customers and your company, you are saying "Hey this is who and what we are, and we connect with who and what you are." Without shouting it, the message will get across.

Tomorrow, I'll talk about what the holiday message inside says about your company. Believe it or not, even the font counts!

Tuesday, November 18, 2008

It's not too late to get your business holiday cards -- but it will be soon!

It's just over a month until Hanukkah and Christmas, and you're still on the fence about ordering company Christmas cards? The economy is in the toilet, your customer base is hanging on to their dollars like they're the last flotation device on the ship, and your employees are spending more energy focusing on how they can afford to fill their grocery cart than on that new project.

And you're waiting? Considering NOT ordering cards?

Studies have shown that sending holiday cards works well to establish and support customer loyalty and name recognition. Other studies have found a link between little things like company holiday cards and employee identification as "part of the team."

And yet, you might pass up this inexpensive and powerful tool, saving maybe a few hundred dollars and missing out on many times that in loyalty and impact!

If the budget is so tight it squeaks, (and whose isn't?), choose more affordable business holiday cards. Skip the foil lined envelopes and oversized format in favor of a more modest silhouette and regular envelopes.

The impact isn't in the size of the card, or the suede finish paper...it's in the name at the bottom, and the personal notes and signature you add. It's in the hand-addressed envelope instead of a computer printed label. It's in the thoughtful verse, and the timely delivery -- all the things we've talked about in this blog.

Make the most of the holidays for your company. A card is best way to let them all know you care.

Monday, November 17, 2008

Give employees a treat with gas cards in their Christmas cards

The good news is, gas prices have fallen over 40% since the highs of last summer. The bad news is everything else is up...food, clothing and rent have risen sharply. And that means your employees are hurting.

This year, add something thoughtful to your employees' business Christmas cards. A $25 gas card is a nice way to say you care about employees, even when raises and promotions just aren't in the budget.

Or consider a grocery gift card from your town's most popular grocery chain. Avoid choosing a specialty market -- food needs vary, and a smaller market may not offer the vegetarian, Kosher, Halal or other foods some employees require. A specific food like a turkey or ham is a bad idea for the same reason.

Some malls also offer gift cards good in any mall store. Adding these to employee Christmas cards is another nice way to remember employees during the holidays.

No matter which option you choose, in the midst of this year's economic stresses, adding a little something extra to your company Christmas card will make a Happier New Year for everyone.

Thursday, November 13, 2008

No Christmas party at work? Holiday cards just became more important for employees and clients


According to an Associated Press article from yesterday, many companies are scaling back or even canceling this year's company Christmas party. Even heavy hitters like Viacom have nixed the traditional Yuletide gathering, offering employees two paid days off instead.

If the annual gathering is not to be, it's even more essential to send business holiday cards to those who would ordinarily be a part of the festivities. While it can't take the place of a face-to-face gathering, a beautiful company Christmas card or New Year's greeting can provide an essential point of contact in this troubled economic climate.

An elegant, well-worded corporate holiday card can convey gratitude for past service or business, offer wishes for a prosperous New Year, and perhaps even reassure business recipients that a trusted company is still around.

According to the AP article, many companies are sending out a message that the party has been canceled out of consideration for those who are facing such troubled times...a lavish party following layoffs, foreclosures and other financial troubles would not be in good taste. Whether or not the sentiment is sincere, it does offer a palatable explanation that seems more considerate than desperate, and might reassure some clients and customers.

For employees, a card with a custom sentiment that expresses gratitude and a sense of understanding, especially if layoffs have occurred or are a possibility, can go a long way towards showing an employee that the company does understand. Enclosing a gift card for a local grocery store or gas station is a wonderful idea -- far less expensive than a party, it will go a long way towards helping employees feel heard.

Monday, November 10, 2008

Wish your clients and employees a Happy New Year, with a twist

This year, instead of trying to figure out who celebrates which winter religious holiday, consider sending your customers and employees a Happy New Year card.

New Year greetings can be personalized to match your business. For instance, a medical practice could write:

Wishing you and your loved ones a healthy New Year


A car dealership could write:

A wish for many happy journeys in the New Year


The subtle connection to your product or service reminds the recipient what you do, without coming across as too pushy.

So what's the twist?

For customers:

Use the records you have of customer purchases and orders to create a customized "Wish List" for the New Year. Print them like a To-Do list and enclose them in each card. So the buyer of Mustang parts would receive a 2009 To-Do list including things like "Replace struts with Ford OEM high impact struts and shocks" or "Protect upholstery with aftermarket made-to-fit Mustang seat covers." Just a few custom suggestions with lines left at the bottom of the list to add their own "to'do's" could spark unexpected sales as the New Year unfolds.

For employees:

Make a "To-Do" list with events and sites from your company's city. Work/life balance is critical to employee (and company) success, so give your employees the gift of

  • Recognizing that they have an off-work life
  • recognizing the value of their "real" life


Consider enclosing some* free tickets or passes to one or two events in their card. This small but unexpected treat can do wonders for employee morale.

*Try to enclose the right number of passes for the employee's family size. There's nothing worse than getting 2 tickets when you have a three person family. Either the tickets go unused, another ticket must be purchased (often impossible), or someone is left out. Make sure single employees without children receive at least two tickets, four if possible.

Monday, November 3, 2008

Don't miss the chance to connect with business holiday cards

It's November.

Do you know where your company's holiday cards are?

It's not too late to order holiday cards for your business! Here are some important deadlines you might want to keep in mind to make sure your company Christmas card gets to its destination on time.

Christmas: Thursday, December 25th
Hanukkah (First night): Sunday, December 21st
New Years Eve: Wednesday, December 31st

The USPS sets up mailing deadlines for holiday cards and packages to make sure items arrive on time. For Christmas delivery, the 2008 schedule is available online. The new schedule includes military and international deliveries..

Remember, the dates shown are the deadlines. Since late is far worse than earlier, time your mailings well in advance of the date on the chart.

Monday, October 27, 2008

Use humor to address tough economic realities this holiday

Everyone knows times are tough, so why not laugh at what we can't change?

That's exactly the idea behind a line of holiday greeting cards just released by Order of St. Nick, a company that specializes in edgy, funny greeting cards. Their new collection uses images and verses to hit at today's worse financial issues, from foreclosures to high gas prices.

One card deals with a lost 401K and offers the recipient a timely wish:
"Have a Great Depression and a Subprime New Year."

Another shows a Depression-era child rejoicing because Christmas dinner will feature squirrel instead of rat. Check out the whole line at Depressing Times.com.

These cards might be a good way to get a laugh out of customers stressed by recent events in the stock market and at the supermarket. But you have to be careful in your choice of recipients. Sending a subprime mortgage themed Christmas card to an employee or client who has just lost their home would be cruel, and we often don't know who is facing that issue.

If you decide to go for humor, but want a slightly lighter touch. A reindeer tangled in Christmas lights or a stack of cheering penguins might bring a smile to a recipient's face without a tear in their eye.

And right now a good laugh or even a small smile might be exactly what your clients and employees need.

Friday, October 24, 2008

Don't wait until the last minute!


It's December 20th. The business holiday cards you ordered three days ago in a last minute panic have arrived. You tear though the pricey overnight rush delivery package you had to pay extra for. You open the box and there you see hundreds of lovely cards with an idyllic rural winter scene -- and your company's name misspelled on each and every one.

What are you going to do with 600 pretty Christmas cards that proudly call your business "Shakespeare's Booksnore." It's 5 days until Christmas, Hanukkah has already started, and the New Year is almost here. It's too late to send them back, wait for a reprint, and then sign and send 600 cards.

Don't let this happen to your company! Mistakes can and do happen, and any good greeting card printer will replace the misprinted or otherwise unacceptable cards at no charge. But that won't help you when the cards arrive too late for a fix.

Today is October 24th. Two months from today is Christmas Eve. Have you ordered your company holiday cards yet?

G.Neil, my personal fave for company greeting cards, has some great specials right now. And they really do a nice printing job too. Very clean, no smears or stray ink spots (I am a fanatic about clean printing!) But wherever you order, order NOW! It's almost Halloween! Can Hanukkah and Christmas be far behind?

Wednesday, October 8, 2008

Is a corporate holiday gift a good idea? You bet!

As businesses compete for fewer and fewer consumer and even B2B dollars, the race is on to make your company stand out from the crowd.

Sending a company Christmas card or business Thanksgiving card is certainly one way to reach out to customers. But what about those really special customers? Or that market segment your business is trying to break into? Is a corporate holiday gift a good way to stand out from the crowd?

If you choose the right gifts, the answer could be yes!
Here's a case study...

Sue and Stan's custom construction company had always been number one in their area. Then a combination of decreased home owner spending and some new, lower cost competition combined to put a real dent in their business. And the holidays were just around the corner.

Of course they would send out company Christmas cards to past clients and people who had expressed an
interest at the local home show over the summer. But there were a handful of really wonderful clients who had not only used Sue and Stan's services in their own homes, but had also referred quite a few clients to them over the years.

For these special customers, they decided to add a corporate holiday gift to the usual card to let these special clients know how much they appreciated their on-going business and referrals.

After looking around, they decided on a small but elegant desk clock and calculator combination. They took advantage of the free engraving to add a message of thanks that related to the gift..

"When it's time for home renovations, count on S & S Custom Builders"


They sent these holiday gifts to 30 of their best clients, along with a gift certificate good for $100 off a new project with each referral who scheduled their own home renovation or custom building project.

The result of their investment of about $600? In the following 4 months -- 18 new projects for just over $92,000 in net profit.

A side note...the company Christmas cards sent to 150 people contacted at the summer home show yielded another $80,000 plus in projects booked for the months following the holidays.

In this season of silver and gold, are you using holidays cards and gifts to keep your business in the black?

Wednesday, October 1, 2008

Quality pays when it comes to business Christmas cards

A story from one of my readers:

I got a sample in the mail from one of the business holiday card companies I've been seeing a lot online. Their prices were so low, and money is tight, so I wanted to see what I could get for my money.

Thank goodness for samples! Had I ordered these cards sight unseen, I wouldn't have been able to send them to my clients. Yes, they had a tiny price. But they were also cheaply printed on thin and flimsy paper. They looked like they belonged in a dollar store, instead of in a corporate office!


Clearly, sending out a business holiday card is more than just getting something into the mail. You also have to consider the message your card sends when recipients open the envelope. Before you order, think about:

Paper weight. Thin paper feels cheesy. Is that the message you want to send about your company?

Print quality. Crooked, smeared or bleeding colors make your company Christmas card look cheap. And while you may need inexpensive or affordable business holiday cards, you certainly don't want cheap holiday cards.

Image clarity and appearance. Look for a well designed, attractive image or graphic for your company Christmas cards. Tacky designs send a tacky message about your business.

Unless you're trying to send a tongue in cheek message about the company Christmas card tradition, I'd recommend you deal with a company that knows what quality means. Two of my favorites are listed on the sidebar to your right.

Saving a few cents per card isn't worth the risk of making your company look cheap. Go for the best...your business is too important to do otherwise

Monday, September 29, 2008

Why business Christmas cards are a great idea in a recession

All across the country, budgets aren't just getting trimmed...they're being chopped down and left in the forest of abandoned ideas and plans of corporate growth.

So in this wasteland of cutbacks and eliminations, why on earth would someone spend good money on business Christmas cards? Surely they can go, right?

Wrong!

The business Christmas card, especially cards sent to clients and business networking contacts, is one of the easiest and most cost efficient ways to connect with the very people who keep your business in business!

Business Christmas cards tell clients you are:

  • Still in business
  • Know who they are
  • Aware of their business
  • A business who cares about them
  • Someone who took the time and invested the money to send them a card


Hand signed business greeting cards to your employees that:

  • You know who they are
  • You think they are worth the effort it takes to sign each card
  • You value their service

All that from one inexpensive business Christmas card! Wow!

The even better news is that with the emphasis on recycled and affordable business holiday cards this year, it could be even less expensive than last year.

Friday, September 26, 2008

Thanksgiving cards can help you beat the Christmas rush


Before you know it, the holiday season will be here. You're already feeling rushed. But I'm going to suggest you start even sooner!

What?! Sooner??

In fact almost a month sooner. Because I'm going to suggest you start the holiday season with business Thanksgiving cards. Cards of thanks. Cards of gratitude for business transacted or hard work performed. Cards that do not require thoughts about religious differences or who celebrates which holidays when.

Cards that will catch your clients' or employees' attention before the holiday rush officially begins.

More and more companies are offering business focused Thanksgiving cards, along with their traditional business holiday cards for Christmas and the New Year. But fortunately for you, few businesses are taking advantage of this other opportunity to acknowledge the people who keep your business running. And in business.

So what are the rules for sending business Thanksgiving cards? They are exactly the same as for Christmas cards. Hand sign each one, adding a personal note if possible. Hand address them. Get the titles and names and addresses right.

And if you send a Thanksgiving card, consider skipping the Christmas/Hanukkah card and sending a Happy New Year card instead. It's another less cluttered holiday, where your cards stand a better chance of standing out and getting noticed.

The right business holiday cards at the right holidays can be golden for your business. Ready. Set. Go. The holidays are almost here!

Thursday, September 25, 2008

Giving back with your business holiday card choices

Most of the posts in this blog have talked about the business benefits of sending a company Christmas card. But don't overlook the many other reasons for ordering and sending holiday cards.

Before you finalize your holiday card list and place the order, think about others who might appreciate receiving holiday cards...or having cards to write and send.

  • Start with your local hospital. Contact the volunteer coordinator and find out if you and perhaps some of your employees can come in and help patients,(especially children and those in for a longer stay), write and address holiday cards.

  • Find out if there's a local support group for military families, and offer to provide a holiday card writing party for their members. Bring helpers (your employees), cookies, drinks, and of course holiday cards, stamps and pens and help these families make their holiday burdens a bit lighter.

    For a special touch, ask your employees to each bring a small gift for the service members, and give them to the families to send. Send one of your company Christmas cards to the families and the service members, too. A peace themed Christmas card is a good choice, as no one wants peace more than military families.

  • Is there a wildlife center or animal shelter near you? Donate your time and several boxes of holiday cards to help the
    employees and volunteers send cards "from" the animals to potential donors including pet food companies, pet care suppliers, veterinarians, and people who have helped with previous campaigns. The personal touch could pay off in major donations.

  • Have a holiday card party at a homeless shelter that cares for families. Many people are surprised to learn how many homeless people have families in other cities or states, but are embarrassed to contact them. A holiday card might be just the thing to break the ice and help some people reconnect with family and friends.

    Don't forget to bring enough cards for the families to give one another, as well. Having a pretty holiday card to give a mom or dad on Christmas Day can mean the world to a child who has so little. Consider bringing small gifts for the children to give their parents, and the parents to give their children. Having a treat to give one another will make the day just a little brighter for everyone.

    Give each family and staff member a pretty holiday card before you leave. The cost is small...the benefits are immeasurable.


Getting ready to share

Order a selection of Christmas, New Year's and Season's Greetings cards at the same time you order your business Christmas cards. Then add pretty holiday stamps, plenty and pens and some willing volunteers. If you'd like to multiply your efforts, invite other area businesses to participate. You could provide the cards and stamps, someone else could bring small gifts and another store or business could offer snacks and treats.

Wednesday, September 17, 2008

Keeping your holiday card list affordable

Once you've decided to send out company Christmas cards, you need to decide who will receive them. It's tempting to try and include everyone. After all, when you compare it to other types of marketing, business holiday cards are very affordable.

But even with the relatively low cost of sending business Christmas cards, it's wise to carefully review your holiday card list before you place your order.

  • Start with the names you know best: your best customers, your favorite vendors, the big potential client you've been courting. Make sure you have their names spelled correctly, their addresses up to date, and their titles, if any, correctly entered on your list. If you know that any of them celebrate specific religious holidays, consider a special card to acknowledge that, rather than a more generic Seasons Greetings card. Remember, these are the names you know best, so the extra effort will pay off.

  • Add your current customer and vendor lists. Again, take the time to double check spelling, look for duplicate listings and make sure the addresses are current.

  • Decide on your target criterion for prospectives. Pick those groups who are most likely to respond to your business. If yours is a local service, like a dry cleaner or restaurant, invest in a demographic survey to pinpoint those neighborhoods or streets most likely to shop for your type of product at your price point. If your services are not geographically limited, choose your mailing list carefully. Make sure the people you are contacting are likely to be in the market for your specific services or products.

  • If you decide to prospect beyond your target demographic, you may wish to choose smaller or more affordable holiday cards. After all, this is your high risk group, so you are better off focusing the bulk of your expense in a demographic with an expected higher ROI. A word of caution: affordable should not mean cheap! Make sure you select quality cards for all recipients!

  • Add your employees. With this group, you have the option of in house or mailed to home cards. If you mail them to employees' homes, be sure you include spouses or domestic partners in the address. If you are in doubt about surnames or titles for partners, ask before sending. That little extra attention to detail will go far towards creating good feelings.

Monday, September 15, 2008

What's my name and where do I sign?

It's mid September already! Have you ordered company's Christmas cards yet?

No? Good! That means you still have time to get an important part of it right...the signature!

When you sign your personal holiday cards, the question of what to sign is simple. Your name. The name of your spouse and children, if any. Your dogs and cats if you so choose.

But what about the holiday card you're sending to your clients? Your vendors? Your employees? How should you sign them?

For most company Christmas cards, there are two steps to the signature: the printed signature and the handwritten signature. Both are an important part of your professional image. The printed signature establishes your business, and separates the business holiday card from the personal holiday card. But the second part is equally important. So what should you write?

Here are some suggestions from the pros in business etiquette:
  • Have your company name and, if desired, a tag line professionally imprinted on each card. You may also elect to have your name and title imprinted. If so, this would go above the company name. The tag line would come last. Be sure to leave space for your actual signature.

  • Hand sign each card with your full name. The only exception to this would be if you are known well on a first name basis by a particular client, and even then, full names are recommended. Avoid nicknames unless that's how you're widely known.

  • Omit generic titles like Mr. or Ms., but do include professional titles like Dr. if they relate to your business.

  • Omit credentials from your signature. Things like certifications, degrees and honorifics have no place on a business holiday card signature.

  • Middle names and middle initials may be included if they are a part of your ordinary business name. For instance, if your business card reads Sarah A. Smith, you could sign with or without the "A" but if the "A" is not on your cards, do not add it to your signature.

  • Make sure the signature is legible. Practice if you need to, or enlist the help of same-gendered volunteers at work to help you with signing. (Yes, most people can tell the difference between a man's and a woman's handwriting.)

  • If at all possible, include a one or two sentence handwritten note to each card. If this is not feasible, add this to the cards of long term or otherwise significant clients. A word of caution...if you sign some employees' cards and not others, you are creating problems. Even if you mail them to employee's homes, word will get around.

  • Keep the season in mind, and make your message one of gratitude for business, loyalty or service.



The point of business holiday cards is to build relationships. Make sure the way you imprint and sign each of yours conveys the kind of relationship you hope to have in the new year.

Friday, September 12, 2008

Green business holiday cards


If you're making greener choices in your business, why not carry your commitment through to your business holiday cards?

Now wait...I know what you're thinking! Recycled Christmas cards are brown. And scratchy. And ugly!

Not so!

Paper recycling has come a long way since its early days. Recycled papers are now available in a wide variety of colors including white. They have an elegant look and feel. So recycled Christmas cards no longer look like they're made of old paper grocery bags!

Add natural inks...soy and other plant based inks are safer and recyclable. That makes them ideal for a green office to send.

Once you've decided to buy recycled holiday cards, shop around. Look for cards that are made from at least 20% post consumer waste, with soy or agra-inks. Check out some of the traditional business product sites, including those to the right in the resource list...many of them are now carrying beautiful cards made from recycled paper. Also check to make sure the envelopes are made from recycled paper -- there is little point, from an environmental standpoint, to send recycled cards in a virgin paper envelope lined with foil!

Tuesday, September 9, 2008

Mr. Postman, wait and see...(Or when should these cards go in the mail?)

You found the perfect business holiday cards...just right for your business. And they've just arrived from the printer. Now when should you mail them?

Ah, yes...another "It depends." But the fact is, it does! Here so factors that will determine when your company Christmas cards should hit the post....

1) What message is on them? Is it Merry Christmas or is the image clearly "Christmas-y?" If so, you'll probably want to send them out to arrive about a week before December 25th. If the message is for a Happy New Year, shoot for an arrival on or around December 26th through 30th. If there's a weekend in there, send them out a bit sooner. Finally, if it's a generic holiday season wish, send them out to arrive on or about December 1st. Not only will you beat the last minute card crunch, you'll probably hit Chanukah, as well as Christmas and the New Year.

2)How far are they going? If your business holiday cards are just going around the corner or across town, you can probably send them out two or three days before the target date, and have them there on time. Cards criss-crossing the country, or heading overseas need much longer lead times. Check with your local post office for suggested mailing times for the company Christmas cards that will be heading far from home.

3)Is there time-sensitive material enclosed? Many businesses use their company Christmas cards as a way to send out discount coupons, employee gift cards or discount offers. If you are planning on enclosing something within the card, make sure the recipients have enough time to use it before the expiration date. Willingness to spend is often much higher in December than in January, so sending out your coupons earlier might increase holiday sales.

Monday, September 8, 2008

To sign or not to sign --- that is the Christmas card question


One of the most common business holiday card etiquette questions I've heard is whether each and every one needs to be signed, or if having the company name and perhaps sender's name imprinted is sufficient. After all, signing hundreds of cards seems overwhelming. And if no one really cares either way....

Sorry folks, but recipients do care. It's not so much that they'll hate your company if you just go for the imprint. Truth is, they probably won't notice. That means they won't notice your card very much.

It's a version of what those in the psychology business refer to as a hygiene factor...it blends into the background. (Think of a waste basket...few people notice it when it's empty. It's nearly invisible. But most people will notice it when it's full! In this case, the imprinted only card is like the empty waste basket...expected and unnoticed.)

BUT....if you take the time to sign each card, by hand, (or even better, write a short note in each card), it moves from a hygiene factor to a motivator! In the case of the waste basket, papers spilling over the top motivate someone to empty it. In the case of the card, a note and signature motivate a recipient to read the card.

These small things take it out of the invisible. And that is the point of sending a company holiday card! You want people to stop and read your card, to notice your company, to think about your services.

Go ahead and have your company name imprinted on your cards. It looks professional. But then add a personal signature. And a note, even if it's just one line. If there are too many cards for one person to sign, recruit other members of your organization to help. Just make sure everyone has good handwriting, and that the gender of the alleged signature matches that of the person signing.

Friday, September 5, 2008

Quality counts for business Christmas cards

Once you've made the decision to send business holiday cards, make sure you select well made, beautifully printed cards. Check for:
  • Quality paper

  • A well crafted graphic or clear photo image

  • High quality printing, free from smears and stray ink spots

  • Consistent colors in the ink on each card

  • Easy to seal envelopes (peel and stick are the fastest and most secure)

If you shop around online, you can find companies who offer elegant but affordable business holiday cards.

I know what you're thinking.
But wait...it's only a card, and most people get dozens of personal and professional cards. So why does it matter so much?
The answer is simple.

Sending a cheaply printed or in-office printed card sends the wrong messages to your clients and employees. A company Christmas card is a great marketing and team building tool, but not if it send the message that your company:
  • Doesn't care about them and therefore chose the cheapest card

  • Is in financial trouble and could only afford cheap cards (even if this is true, send quality cards. The few dollars you'd save would hurt your company more in the long run.)

  • Is sloppy and inattentive to detail

  • Doesn't know how to find quality products or services

You only have a few seconds and a few square inches of paper to convey an number of essential messages to the recipient of your company holiday card. Make every one count.

Thursday, September 4, 2008

Choosing your company Christmas card



The very first lesson you need to learn if you're responsible for choosing your company's Christmas card is that, well, it probably won't be a Christmas card. Or at least, not all of them will be Christmas cards.

Unless your company's niche market is such that every customer, vendor and employee celebrates Christmas, you're going to have to deal with the issue of choosing the right holidays cards for everyone on your list including those who do not observe this Christian holiday.

The good news is that's getting easier. The bad news is it's getting harder. Let me explain.

More and more companies are designing business holiday cards that eschew the traditional Santas, nativity scenes and brightly decorated Christmas tree in favor of snowy landscapes, messages of peace and stylized snowflakes. Finding cards that offer a generic Happy Holidays is easier than ever.

But...with information readily available about the religious holiday schedules of Buddhists, Hindus, Muslims, Jews and others, can one really justify sending a Happy Holidays card in late December to people who do not in fact have a holiday at that time of year? Ignorance about other faiths and the dates of their holidays is no longer a reasonable claim.

If at all possible, sending the right cards in the right seasons is a much more effective tool for building personal relationships.

But even if you elect to send just one kind of card, claiming that there is some kind of "holiday season" that is universally observed, at least in the US and Canada, you need to be aware of the images....a snow-covered Christmas tree shaped evergreen in front of a house bedecked in garland with a red-ribboned wreath on the door is in fact, a Christmas card. Regardless of the words. Even if it says Happy Holidays, it is a Christmas card. Be sensitive to that message.

If you are unsure about your clients' or employees' religious faiths, take the time to choose a seasonal image free from traditional Christmas imagery. Consider one with a message for the new year...even people who observe separate religious calendars acknowledge the secular New Year. A card like the one here is an excellent choice for a company looking for a way to tap into the power of personal greetings, while respecting religious differences.

For more information on business holiday card etiquette, check out BusinessHolidayCards' article.

Wednesday, September 3, 2008

Why should a business send holiday cards?

The world of business has changed.

Gone are the days when the best way to reach customers was with a print ad or flyer in their mail box. In this world of networking and instantaneous access to hundreds of competitors online, people need a reason to choose your business instead of the cheaper/faster one they found online.

It's all about the relationships. It's about connecting and feeling like the person behind the desk (or behind the package on your doorstep) knows who you are and what you need. Maybe it's a backlash against the impersonal box stores and anonymous internet interactions that dominated throughout the late 1990's and early part of this decade. Or maybe it's the ability to network and connect online and get to know people before you do business. Whatever the reason, it's here now.

And as low tech and traditional as a Christmas card from a business might seem, it fits perfectly into that new paradigm of connection.

No matter what business you're in, sending a holiday card to your customers and vendors is a proven way to let them know you value their trade. Sending a holiday card to employees lets them know you recognize them as individuals with lives outside of the company. And in both cases, it makes a difference.

As I write that, it occurred to me that maybe it isn't something new...it's something old. Anyone who has looked through an old scrapbook or browsed the ephemera dealers at an antique shows has seen 19th and early 20th century business Christmas cards, Valentine's Day cards, and New Year's greetings imprinted with the names of grocers, clothing stores, banks and even funeral parlors. In fact many of the first commercially printed Christmas cards were designed to promote local businesses.


If it's done right, a company Christmas card or other holiday card is an inexpensive, effective marketing and motivational tool. And in these days of tight budgets and rising prices, that's a tool you can't afford to miss.